Professional Speakers Bureau International

vance morris

TOPICS -  • Customer Experience • Customer Service

 • Entrepreneurship  • Marketing

vance morris - PROGRAMS

 

  • Systematic Magic: 7 Magic Keys to Disnify Any Business

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  • 7 Keys to Profitable Service Recovery

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  • Fundamentals of Managing the Customer Experience 

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"His ability to tell stories allows him to connect with his audience in a very authentic way in order to get important points across."

-Scott Ackerson CEO-Quident

"Vance Morris is our go-to resource for improving the service of our own private practices and the practices of our coaching clients throughout the world."

-Dustin Burleson, CEO-Burleson Seminar

vance morris - BIOGRAPHY

Former Birth Control Factory Security Guard turned Disney Leader, turned Bankrupt Out of Work Executive, turned Carpet Cleaner, turned Successful Entrepreneur.

 

Vance spent 10 years working for the mouse at Walt Disney World in Orlando Florida. He started his career at Disney on the Opening Team of the Yacht & Beach Club Resorts, and progressed through the management ranks as a Night Club Manager at Pleasure Island, Service Trainer aboard the Empress Lily, and on the revitalization team of the Contemporary Resort in the mid-90’s. It was at the Contemporary that Vance got his crowning achievement, Designing, Opening and Operating Chef Mickey’s, Disney’s flagship Character Dining Experience.

 

After leaving Disney, (yes people do leave) he utilized his skills to rescue or improve many of America’s companies and government agencies. His clients included Legal Seafoods, Tyson, NASA, Rain Forest Café, Compass Group, The Executive Office of the President of the United States, The Smithsonian and the Kennedy Center for the Performing Arts.

 

Tiring of corporate life, Vance opened his own Bricks & Mortar Business in 2007. After meteoric growth of his service business, other entrepreneurs began to seek him out for advice and counsel. This spawned his next business, Deliver Service Now!, consulting and coaching other companies on how to create and implement Disney style service and then apply Direct Response Marketing to profit from it.

 

Vance Morris has shared the stage with many of the premier speakers, marketers and service professionals in the world; Joe Theismann, Jake “Body By Jake” Steinfeld, Jack Canfield, Penn Jillet (Penn & Teller), Dan Kennedy, Joe Polish, Bob Brown, Lou Ferrigno, Dean Jackson, Charles Henning, and Lee Cockerell.

 

2015-2019 Longest Reigning Marketer of the Year, GKIC/NOBS/MM & Dan Kennedy Award Winner

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vance morris - MEDIA

Vance's Books

Wealthy Cleaner Blueprint

The exact strategies, tactics and templates I used to go from bankrupt carpet cleaner to successful entrepreneur.

Tales From The Customer Service Crypt

10 Tales of Customer Experiences So Poor, They Should Be Buried In a Crypt For All Eternity AND 47 Strategies, Questions, or Tactics You Can Use Right Now to Improve Your Client / Patient Experience.

Systematic Magic

7 Magic Keys To Disnify Your Business, Out Serve, Out Market & Out Price Your Competition In Any Economy.

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