For the past 25 years, Bruce has worked with numerous organizations to improve service excellence, attitudes and communication and has worked with over 100 hospitals across America. He has had the privilege of working with Walt Disney World for 10 years to develop service excellence, patient satisfaction, HCAHPS scores, attitudes and to create a culture of excellence.
Bruce has had the opportunity to work with Kroger, CompUSA, Chrysler, the Grand Canyon, AirTran Airlines and Six Flags.
Experienced Chief Officer with a demonstrated history of working in the professional training & coaching industry. Best selling author, speaker and trainer skilled in Coaching, Communication, Team Building, and Public Speaking. A strong business professional delivering bottom-line results by investing in people and the fostering growth of the company.