Through Organizational Change
Peggy delights her audience with humour and insight-provoking
stories about real people and companies with real challenges,
sharing how they cope and succeed!
All presentation topics can be given in a keynote, workshop or
retreat format. Peggy believes that the best way to ensure the
success of a new initiative, merger or culture - change, is to
equip the leaders to lead and fiercely support the people in transition.
Peggy provides custom, well researched presentations to audiences
with an informed and engaging style. Corporate and association
audiences say her no-nonsense delivery style is a great fit for
today’s change-shy audiences.
Crisis Leadership / Communication Workshops & Keynotes
Now What Do We Say?
What do you do when an organizational crisis hits, employees
and stakeholders get nervous and the media begins to circle?
The only way to survive an intense event is to prepare for it,
and communicating effectively during a crisis is the true test
of an organization’s clarity and relevance in the marketplace.
Organization leaders and front-line managers can be a point
of stability and hope to their staff, clientele and the community
at large, if they can create and deliver transparent, timely
and topical communications. This session explores the Content,
Clarity and Commitment of great crisis communication plans.
In this fast-paced, interactive session the audience will learn:
* What people hear and don’t hear during a crisis
* How to speak so staff, customers and the media will listen
* How to create and capitalize on ‘War Room’ techniques
Now What Do We Do?
Crisis happens! When terrorist threats, environmental disasters
or pandemics slam an organization, employees get nervous and
the leadership often beats a retreat to the safety of their
offices. And, when the adversary is a loss of integrity among
the leadership, corporate mal-practice or customer abandonment,
the whole organization rumbles.
What’s a leader to do when calamity and crisis loom?
The first order of crisis preparedness is proactive preparation.
Building resilience and a capacity to stay focused on business
continuity and remaining steady in the boardroom are the first
order of the leadership team.
In this presentation Peggy reveals the psychological, social
and practical keys to ‘crisis-proofing’ your workforce.
She will share the personal and professional steps leaders need
to take to ensure they are ready for whatever comes.
Transitioning People through Organizational Change
The Leader’s Summit™ in a comprehensive learning
program that provides leadership teams
with the tools to strategically plan and artfully navigate organizational
The objectives of the Leader’s Summit™ are to:
Create an in-depth understanding of the people issues and business
processes that support and drive successful organizational change,
Assist leaders to ready their organization for significant change,
Help leader’s maintain their own sense of integrity and
stability during uncertainty,
Educate leader’s on what individuals and organizations
really need to buy-into and support a change project,
Give leaders information and insight into how to best mediate
their own change-style strengths and challenges.
Transition Poker™ Workshop - Where Change Theory
Meets Real Play
The exciting and interactive Transition Poker™ Workshop
teaches foundational concepts and provides tools for any group
to master the power of the 6 Success Factors for leading organizational
The Transition Poker™ Workshop is composed of:
* JCI People Change Process - a solid foundation as to how
people move through change and how leaders can motivate, model
and monitor change success.
* The 6 Success Factors for leading change - understanding
the importance of each success factor and how to compensate
for missing elements when leading a change initiative.
* The experiential, real-play of the Transition Poker™
game engages players to use the 6 Success Factors and choose
strategies that will enable a successful change initiative,
bet on their potential success and defend their choices to
* The Change Style Index - understanding your Personal Change
Style can help you decide what you need to be successful during
a time of change and how you use your style and the styles
of your team members to successfully lead organizational change.
* The Change Map - a tool your change leaders can use to create
and document the specific action steps necessary for your
group to bring change success into your organization.
Before bringing her expertise to the corporate world, Peggy was
a Psychotherapist in private counseling practice. She uses her
considerable clinical experience with individual and group Psychology
to inform her presentations, coaching and training.
She holds a Bachelor of Arts degree in Sociology & Anthropology,
from the University of Guelph and has been granted Certification
as a business Coach and Consultant and an Employee Relations &
HR Professional. As well, she is Certified to administer and interpret
the DISC and the PCSI, Personal Profile Analysis tools that she
uses with her coaching clients and business teams.
In addition to being a professional coach and trainer, Peggy
is an accomplished writer. Her new book, Just Change It:
the Fast Track Guide to Personal and Professional Renewal
was released to strong reviews. She is the past-Editor of Psychologica,
a magazine of The Association of Mental Health Professionals.
She also provides her clients with Change Bytes ™–
a complimentary monthly E-Zine full of great ideas for managing
change and resolving conflict.
Peggy was nominated for Business Person of the Year in 2003 as
well as for the 2005 Athena Award, an honor given to ‘women
of achievement’ in business. The Toronto Star calls Peggy,
“smart and funny… tonic for the transition-challenged”,
and the Globe & Mail claims Peggy as Canada’s “change
People Are Saying
"Peggy was extensively involved in working with our
staff and coaching them through extraordinary challenges... through
her interactive ability, we were able to address our challenges
and see our team grow."
"Wow, it was a great event and I was so pleased with
the feedback I received from the Board members specially the nay-sayers.
I really appreciated your leadership throughout the 2 days and
for helping us come out with decisions rather then floundering
in "CHAOS" until the next retreat."
"[Peggy Grall's] presentation on change management was
great; what an excellent idea
given that change is so prominent in healthcare these days!"
Participant, OHA Health Information Conference