Michelle Yozzo Drake

 

Communication Strategist

Improve Your Bottom Line Through
Strategic Communication


Michelle Yozzo Drake has over twenty years of experience in the field of strategic communication as an internationally known professional speaker and executive coach. As CEO and co-founder of The Cove Group, Inc. - a management and marketing firm that handled over $150 million in projects during the last five years - Drake provides highly acclaimed presentations designed to empower audiences with the tools and tactics to employ the strategic communication skills guaranteed to boost performance and profit in these areas:

  • Sales Performance
  • Leadership Development
  • Team Dynamics
  • Customer Service

Drake has been a keynote speaker and trainer at Fortune 100 companies including Pfizer and Siemens, General Electric - Electric Insurance, and Sun Life Financial. Her resume also includes presentations for universities and women's leadership organizations across the country, most notably the Eagleton Institute of Politics: Center for American Women in Politics at Rutgers University.


Presentations & Strategic Communication


Improve Your Bottom Line Through Strategic Communication

What is Strategic Communication?

  • Understanding the impact of how and what you communicate
  • Knowing the environment in which you are communicating
  • Realizing how your message is coming across to your audience

Strategic communication is the cornerstone to the success of every business!

As a specialist in the field of strategic communication, Michelle Yozzo Drake expertly guides her audiences through the elements of effective and powerful communication by explaining how to:

  • Understand your message
  • Identify the audience who needs to hear your message
  • Convey your message through the best methods of delivery

Michelle applies this invaluable knowledge to the key areas of business growth:

Sales Performance - learn how to analyze your customers and understand their needs. Pinpoint the location of your customer base and the techniques that will deliver your sales message to them, close sales, and build long-lasting selling relationships.

Leadership Development - discover how strategic communication plays a crucial role in becoming a leader by examining how you communicate within your team and how you are perceived by people up- and down-line.

Team Dynamics - create strong interpersonal connections between team members to elevate "work groups" into cohesive teams. Determine the "communication profile" of team members and the specific tools and tactics to connect with each type for ultimate project success.

Customer Service - analyze how your employees are communicating with both satisfied and unsatisfied customers and learn proven strategies for creating a company image that guarantees customers for life

 

Here's what people are saying about Michelle Yozzo Drake!

“Exceptional insight and expert handling of sensitive issues…I could see significant growth after just one day of the program.”
- Connie Siam, Siemens Medical Systems

“Right on the money! Not only did I witness a transformation in myself, I saw it in everyone in the group.”
- Ken Avellanet, Siemens Corporation

“Michelle lives in a world of possibilities and works to weave reality into the vision…until the vision is reality. Then it is time to dream a new vision. She is a futurist, a believer in the potential of people and their ideas.”
- Jerry Moran, Mohegan Sun Resort Casino

“Following Michelle’s presentation to the EEAC artists, board president Harvey Hellering referred to her as a ‘firecracker.’ I think that is a very good description. Michelle does not blend into the background! She is not only intuitive but sensitive to others.”
- Patricia Snyder, East End Arts Council

“Michelle Drake has the rare ability to mix intellect, wit and passion to deliver clear messages that empower, engage and educate audiences.”
- Norm Bossio, Bossio Enterprises

“After hearing Michelle speak, I learned how to take an idea and turn it into a marketable product…take a vision and create a concrete, money-making business plan…and maximize every opportunity and turn every meeting into money. Working with Michelle is like being invited into a room that you never knew existed, let alone one you could actually enter. My company is on the rise and is getting stronger every day. Someday when I’m asked how we did it, two words I’ll be sure to include in my press release: Michelle Drake.”
- Kathy LeMay, President and CEO of Raising Change

Clients

A selection of Michelle's clients

7th Empire Media
Aerovox
Business Journal of SE Massachusetts
Charlton Memorial Hospital
Comcare Services
Compton - Davis Standard
Consolidated Catholic Administrative Services, Inc.
Conway Realty
DMac Voice Productions
Eagleton Institute of Politics Center for American Women in Politics
East End Arts Council
Essex Group
Fall River Five Cents Savings Bank
Foxwoods Resort and Casino
General Electric - Electric Insurance
“Giggle with the Girls” Retreat

Hoops and Jensen Attorneys
ISP Fine Chemicals
Lisa Tener, Writing Coach
Massachusetts Extended Care Federation
Miss Deaf Massachusetts Pageant
Mohegan Sun Resort and Casino
Molten Metal Technology
New York Public Library System
Pfizer
Professional Bookkeepers Association
Raising Change
Siemens Corporation
Siemens Medical Systems
Sun Life Financial
Sylvia Group
Tobin, Carberry, O’Malley, Riley and Selinger Attorneys
“Vital Women” Radio Program

FOR A FREE PREVIEW VIDEOTAPE, MORE INFORMATION,
DATE AVAILABILITY OR PRICING CONTACT US AT:

Professional Speakers Bureau International
Dr. Thom A. Lisk, BA, LHD, CSE is the Founder, President and CEO

Tels: (614) 841-1776 • Fax: (614) 846-3803

1112 Firth Avenue Suite 301, Worthington, Ohio 43085

 E-mail : speak@terrificspeakers.com

300+ speakers featured on this website -- 4000+ in our files, plus we can get
you almost anyone. Contact us today.