Lori Gersh

 
"Good Manners are Contagious"



lori



ADDITIONAL BUSINESS TOPICS INCLUDE:


  1. ORGANIZATIONAL AND TIME MANAGEMENT SKILLS

  1. CUSTOMER SERVICE

  1. THE COST OF INCIVILITY IN THE WORKPLACE

  1. COMMUNICATION STYLES/BODY LANGUAGE BASICS

  1. DEVELOPING EMOTIONAL INTELLIGENCE

  1. INTERVIEWER SKILLS – MAKE THE MOST OF YOUR INTERVIEWING TIME

  1. MEETING, GREETING AND BUSINESS DINING

  1. MAXIMIZING EMPLOYEE MORALE & ENGAGEMENT USING THE POWER OF RESPECT

Lori's vibrant and engaging personality have led companies to request her services for Business Etiquette workshops and seminars, commencement and keynote speaking, lunch and learns and organizational events. She has been quoted in numerous national and international newspapers, magazines, and nationally syndicated radio and television, including Good Day Fox in Atlanta, ABC Sunday morning news in Miami, Fox News in the Morning -Cleveland, and WGN News, Chicago. Additionally, she has written an ongoing business etiquette column for Vive magazine in Florida. Lori is the co-author of the widely respected, Good Manners Are Contagious, which is being sold nationally and internationally. In April, 2010 she completed the course, International Protocol for Protocol Professionals, in Washington, DC.

Since 1985, Lori has had a successful private Career/Life Coach consultation practice which has provided strategy, structure and professional life / business coaching solutions to her clients to achieve the results to build better lives filled with success, satisfaction and achievement. She owned and operated American Barrister, a highly successful legal recruitment staffing agency, "ranked as one of the top attorney consulting firms" by New Jersey, New York, and Philadelphia firms. Her company was dedicated to helping young professionals polish their presentation and Interpersonal skills and seasoned employees recognize hidden talent to outperform the competition.

Recruited into the education sector, Lori worked for Computer Learning Centers, Inc., and was quickly promoted to National Director of Career Services. In that role she administered policies and procedures for 27 schools nationwide. As National Director she wrote the "Career Services Training Manual" and other "best practice" documents. Lori is a skilled facilitator who created presentations for seminars in various corporations in "Providing Quality Customer Service "and" Workplace Communications and Overcoming Conflict." She has been awarded numerous performance awards and, in 2003, was a speaker at the Florida Association of Post-Secondary Schools & Colleges Conference in Orlando, Florida. Additionally, Lori was responsible for creating and teaching workshops in "Personal and Professional Development," (Business Etiquette). Lori has helped thousands of students obtain successful employment with proper social skills/business protocol training in her twenty-five year career.

Lori is a graduate of Camden County College and is a featured speaker at TerrificSpeakers.com. Additionally, she belongs to the International Coaching Federation, National Association of Women Business Owners and the Philadelphia Chapter of Femfessionals.

Currently Lori is teaching in various community colleges in customized corporate training programs and works with parents and teachers in workshops/seminars teaching the Principles of Respect - helping parents raise a responsible, resilient and respectful child.



Some sample Agenda Topic Catergories

 

  • Real Solutions for Raising a Resilient, Responsible and Respectful Child

  1. Does your Child Suffer from "Affluenza?" The Disease of Too Much, Too Soon, with No Appreciation

  2. Achievement Overdrive - Finding the Right Balance

  3. Netiquette and Staying Safe in Cyberspace

  4. The Parent Connection/Correction: How to Counter - Who Cares? So What? and Why Bother?

  5. Step up to the Plate! The Importance of Sporting Good Manners

  • New Hire Orientation - Teaching New Grads Workplace Protocol

  1. Three Ways to Make a Powerful First Impression

  2. Dress for Success - From Dress Up to Dress Down Day

  3. Email Etiquette

  4. Telephone Etiquette

  5. The Power of Non Verbal Language

  6. Texting, Networking and Cubicle Etiquette

  7. Protocol to Know - Working in a Multi-Cultural/Multi-Generational Workplace

  8. Providing Excellent Customer Service


  • Obtain, Retain and Become Promotable on the Job

  1. Job Application in Person

  2. Job Application On Line

  3. Making a Powerful First Impression

  4. Resumes that Get Results

  5. Interview Protocol/Interview Blunders

  6. Obtaining References and Letters of Recommendation

  7. First Day Forward

  8. Rules of the Job

  9. Policies and Procedures

  10. Work Environment – with Others/Supervisors

 

 


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