Schneider is a nationally known presenter, specializing in great communications for difficult situations! Her seminars and workshops in delighting customers, boosting sales, and elevating employee morale are in high demand from coast to coast!
over 20 years experience and formerly of GTE, Elenita has
risen from the front lines, to President of Solutions for
Success, a business and management training firm teaching
refreshing, new, proven techniques for achieving results!
easy to use, creative ideas for moving you and yours to the
next level, have thrilled groups, organization and teams like
yours! LET ELENITA SHOW YOU HOW TO GUARANTEE SUCCESS!
sessions are personally customized in advance, to meet your
specific needs with targeted presentations and after training
follow-ups Discover how she helps people help themselves to
meet their goals, desires, and highest expectations easily
like a Million Dollars Even if Someone is Screaming at You!"
can do it! Discover Elenita's secret keys!
you ready to provide truly incredible customer service?
Is it possible even when dealing with irate people?
Can you be successful in difficult situations? How can you
too make it a great day everyday?
- Hire the right people the first time, every time
- Build fun into your organization
- Empower employees for excellence
- Provide ongoing people training skills
- Discover ways to prevent expensive employee absenteeism
- Reduce cost, and increase revenue and productivity
- Learn to minimize and eliminate conflict through excellent
listening, questioning, stress reducing positive attitudes
- Find out how to really deal with difficult people
Money No Matter What Your Job Title is!"
You are in Sales Whether You Know it or Not!
As the chosen trainer and consultant for a large hotel reservation center, Elenita taught the employees to increase their sales over a million dollars in the first 90 days!
Do you know how to reach your sales goals, get a raise, and excel?
- Know when to use the new non-sales sales approach and what your hottest benefits are
- Learn the secrets of how and why people respond best and what moves them to action
- Find out how to customize for your industry and specific customer base
- Discover how to close successfully every time with the right closing strategy
- Project enthusiasm, conviction
and professionalism with belief and actions
- Identify what words and skills are the steps to a yes and build your dreams
- Start getting what you want from life now
Highlights from Delighted Customers:
"The delivery of your materials was so enthusiastic and motivational that all of the attendees were eager to put into practice the new skills which you presented"
Nancy Jorgensen, Membership Director Fresno,
"You made the class fun and
lighthearted" "...everyone who attended, without exception enjoyed the class and benefited from your expertise."
Shirley A. Fisher, Conejo School District
"Elenita Schneider presented a very refreshing contemporary and positive view of customer service that renews a new enthusiasm for this critical piece in the service industry today. Great job! Thank you!"
Tom Marcellino, America West Airlines
"The benefits to me as an executive are that I now
give time and energy to improving staff skills. You also provided accurate insights.. and action plans to acieve better customer service." "...we all became better listeners."
Elyse Cotant, Director, Membership Services
The State Bar of California
It was "upbeat," "fun and informative," and "tailored to the needs of our environment."
Robert J. Jones, Xircom
"This training will make a big difference in the way I will handle calls"
Jacqueline Moore, China Airlines
Elenita's Partial List of Clients Includes
Bertelsmann Industry Services
Mutual of Omaha
Japan & Orient Tours
Conejo Valley School District
Best Western Hotels
America West Airlines
Southwestern Bell Telecom
Chase Manhattan Bank